MSP 5D IS HERE!

MSP 5D is our breakthrough, continuous service approach to managing YOUR contingent workforce today and tomorrow.

The contingent workforce management (CWM) ecosystem transformed

We observed businesses’ growing dissatisfaction with the inflexible, transactional service model of traditional MSPs, and saw the need to offer a different approach and a new commitment.

Workspend’s MSP 5D model places the customer in the center of flexible workforce solutions and a continuous service relationship, enabled by data and technology and driven by knowledgeable, responsive, solution-oriented people.

workspend 5d model

The 5 Dimensions

MSP 5D emphasizes 5 critical dimensions / success levers that are essential to realizing and sustaining effective contingent workforce management (CWM) service solutions for our customers.

Diversity
Data
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Design
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Delivery
A
Drive

Diversity

For Workspend diversity is not only about enabling talent DE&I, utilizing diversity suppliers, growing diversity spend or meeting government contracts requirements. But, for us, diversity also is a mindset – our “diversity mindset” — an unbiased, open minded, multi-dimensional way of thinking about customer needs, problems and solutions. Workspend enables diversity for our customers in all of these areas.

Diversity

For us, diversity is not only about enabling talent DE&I, utilizing diversity suppliers, growing diversity spend or meeting government contracts requirements. For us, diversity is a mindset – an unbiased, open minded, multi-dimensional way of thinking about meeting clients’ needs and solving problems.

IT technician working in the office

Data

The importance of digitization and the criticality of data has risen, but every
business domain is different. We combine our data, technology and CWM domain expertise to deliver targeted information, analytics and insights for our clients. Making advanced intelligence foundational to the solutions we design and deliver to our customers.

Design

One-size-does-not-fit all, so we start with understanding our customer’s problems and priorities and collaborate on developing a customized, best-in-class solution for them. Voice-of-the-customer and design thinking allow us to work with every individual customer to scope, develop and deploy targeted contingent workforce solutions tailored to the business’ needs and their budgets

Design

One size does not fit all, so we start with understanding our customer’s problems and priorities and collaborate on developing a customized solution right for them. Voice-of-the-customer and design thinking allow us to work with every individual customer to scope, develop and deploy targeted contingent workforce solutions tailored to business’ needs and budgets.

Delivery

Designing customized solutions will not matter if they cannot be
implemented, supported, and results achieved. Therefore, the design of a solution must encompass delivery and support. Workspend has built its own proven and cost-effective integrated design and delivery process to ensure consistency and predictable outcomes for our customers.

Drive

In business, things don’t just happen, and results are not achieved unless someone drives them forward. At Workspend, drive is at our core. Our committed, capable people — and their energy, enthusiasm, knowledge and ingenuity — drive ongoing customer value far beyond an initial solution implementation.

Drive

In business, things don’t just happen, and results are not achieved unless someone drives them forward. At Workspend, drive is at our core. Our committed, capable people — and their energy, enthusiasm, knowledge and ingenuity — drive ongoing customer value far beyond an initial solution implementation.

Drive better business outcomes with MSP 5D