MSP 5D IS HERE
MSP 5D is our breakthrough, continuous service approach to managing your contingent workforce today and tomorrow.
The contingent workforce management (CWM) ecosystem, transformed
We observed businesses’ growing dissatisfaction with the inflexible, transactional service model of traditional MSPs and saw the need to offer customers a different approach and a new commitment.
Workspend’s MSP 5D model places the customer in the center of flexible workforce solutions and a continuous service relationship, enabled by data and technology and driven by knowledgeable, responsive, solution-oriented people.
The 5 Dimensions
MSP 5D emphasizes 5 critical dimensions/success factors that are essential to realizing and sustaining effective contingent workforce management (CWM) service solutions for our customers.
Diversity
Data
Design
Delivery
Drive
Diversity
For Workspend diversity is not only about enabling talent DE&I, utilizing diversity suppliers, growing diversity spend or meeting government contracts requirements. But, for us, diversity also is a mindset – our “diversity mindset” — an unbiased, open minded, multi-dimensional way of thinking about customer needs, problems and solutions. Workspend enables diversity for our customers in all of these areas.
Diversity
For Workspend, diversity is not only about enabling talent DE&I, utilizing diversity suppliers, growing diversity spend or meeting government contracts requirements. But, for us, diversity also is a mindset – our “diversity mindset” — an unbiased, open minded, multi-dimensional way of thinking about customer needs, problems and solutions. Workspend enables diversity for our customers in all of these areas.
Data
The importance of digitization and the criticality of data has exploded, but every
business domain is different. Workspend combines its data, technology and CWM domain expertise to deliver targeted information, analytics and insights for our clients. Making advanced intelligence foundational to the solutions we design and deliver to our customers.
Design
One-size-does-not-fit all, so we start with understanding our customer’s problems and priorities and collaborate on developing a customized, best-in-class solution for them. Voice-of-the-customer and design thinking allow us to work with every individual customer to scope, develop and deploy targeted contingent workforce solutions tailored to the business’ needs and their budgets
Design
One-size does not fit all, so we start with understanding our customer’s problems and priorities and collaborate on developing a customized, best-in-class solution for them. Voice-of-the-customer and design thinking allow us to work with every individual customer to scope, develop and deploy targeted contingent workforce solutions tailored to the business’ needs and budgets.
Delivery
Designing customized solutions will not matter if they cannot be implemented, supported, and results achieved. Therefore, our service solution encompasses delivery and support. Workspend has built its own proven and cost-effective integrated design and delivery processes, to ensure consistency and predictable outcomes for our customers.
Drive
In business, things don’t just happen, and results are not achieved unless someone drives them forward. At Workspend, drive is at our core. Our committed, capable people — and their energy, enthusiasm, knowledge and ingenuity — drive ongoing customer value far beyond an initial solution implementation.
Drive
In business, things don’t just happen, and results are not achieved unless someone drives them forward. At Workspend, drive is at our core. Our committed, capable people – and their energy, enthusiasm, knowledge and ingenuity – drive ongoing customer value far beyond an initial solution implementation.