Case Study
Driving Diversity and Efficiency in a Contingent Workforce Program for a Utilities Client
The Situation
A client in the utility industry, managing a contingent workforce of approximately 250 workers across diverse roles and regions, sought a solution to address critical challenges in compliance, cost control, operational efficiency, and diversity supplier diversity. The reliance on manually updated spreadsheets for workforce management exacerbated these challenges, introducing inefficiencies and increasing risks.
The Solution
Workspend co-designed and implemented a comprehensive MSP solution tailored with the company’s goals, requirements and culture in mind. Our solution optimized resource deployment, ensured compliance, and drove supplier diversity.
Key components included:
- Staff Augmentation Management
- Resource Tracking
- Employer of Record (EoR) and Agent of Record (AoR) Services
- Supplier Diversification Strategy
- Resource Optimization Initiatives
- Compliance and Safety Management
Final Results
Dramatic Increase in Diversity Spend: Tier-2 diversity surged from under 5% to an impressive 55%, far surpassing industry standards and demonstrating a strong commitment to diversity and inclusion.
Significant Cost Savings: Achieved 19% in cost savings through optimized processes and effective supplier management.
Reduced Time-to-Fill: Cut time-to-fill for critical positions by 50%, minimizing workforce disruptions and boosting operational efficiency.
Consistent Service Delivery: Consistently met all service delivery expectations, ensuring smooth operations and high client satisfaction.
Full Compliance: Maintained full compliance with all industry and safety
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